Support
We usually reply within a couple of days.
Contact us
Email azakmobile@gmail.com with your question, the device you’re using, and the app version (Settings → About). The more detail, the faster we can help.
Common questions
Where is my data stored?
Your journal, results, and chart stay on your device — we don’t host them. See our Privacy Policy.
How do I manage or cancel my subscription?
Subscriptions are billed by Apple or Google. Manage or cancel in your App Store account (Settings → your name → Subscriptions) or Google Play (Play Store → Payments & subscriptions). The lifetime option is a one-time purchase, not a subscription.
I paid but don’t see my access.
Open the app, go to the Atlanya+ screen, and use Restore purchase. If it still doesn’t appear, email us with your purchase receipt.
My Human Design chart looks wrong.
The chart is sensitive to your exact birth time and place — even 20 minutes can change your Profile or Authority. Double-check those in the Human Design input screen and rebuild.
Is Atlanya medical advice?
No. Atlanya is for reflection and self-discovery, not medical, psychological, or professional advice. See our Terms of Use.
How do I delete everything?
In the app: Settings → Data & privacy → Delete all data. Uninstalling the app also removes on-device data.